Want to benefit better with us?

About Health-E Commerce: 

Health-E Commerce is the leading online marketplace for FSA- and HSA-eligible products, serving over 50 million consumers annually. The company partners with more than 300 Third Party Administrators (TPAs) to enhance engagement, education, and awareness of FSA & HSA plans. Through close collaboration with TPAs and Benefit Administrators, Health-E Commerce strives to maximize the value and understanding of these financial health benefits for consumers. 

About the Role:  

To further tap into this substantial opportunity, Health-E Commerce is seeking to hire a Business Development Representative (BDR). The primary responsibility of the BDR is to build an outbound pipeline, generate qualified meetings, and accelerate the acquisition of new partners. This role is essential to the company’s strategy for TPA partner growth, focusing on consistent top-of-funnel activity and allowing the Account Executive (AE) to concentrate on presenting, negotiating, and closing new contracts.

Specific responsibilities:

Prospecting & Research 

• Identify, research, and verify contacts across approximately 300 TPA prospects. 
• Maintain and enrich CRM data to ensure accuracy and completeness. 
• Determine decision-makers in Marketing, Client Experience, Operations, and Executive roles. 

Outbound Outreach & Lead Generation 

• Conduct personalized outreach through email, phone, and LinkedIn. 
• Customize outreach messaging to address each TPA’s specific needs and competitive context. 
• Record outreach activities and engagement details in the CRM system. 
• Consistently generate at least five qualified meetings per week for the AE. 

Qualification & Handoff 

• Qualify prospects by assessing interest, fit, and readiness. 
• Maintain a meeting show rate of at least 80% through structured follow-up. 
• Schedule discovery and presentation meetings, providing detailed handoff notes to the AE. 

Performance & Collaboration 

• Work collaboratively with the AE to improve targeting, messaging, and outreach cadence strategies. 
• Participate in weekly pipeline and performance reviews. 
• Track and optimize conversion rates throughout all stages of outreach. 
• Contribute to ongoing improvements in outreach scripts, templates, and workflows.

What you’ll need:

• Minimum of 1–3 years’ experience in a BDR, SDR, inside sales, or outbound lead generation role. 
• Proven record of generating qualified B2B meetings. 
• Strong research skills and experience in contact identification. 
• Excellent written and verbal communication skills. 
• Experience using CRM systems, with a preference for Salesforce or HubSpot. 
• Ability to personalize outreach at scale and manage high-volume activity. 
• Comfortable engaging with executive-level contacts. 

Preferred Qualifications 

• Experience in benefits administration, healthtech, fintech, or e-commerce. 
• Familiarity with TPAs or the consumer-directed benefits ecosystem. 
• Experience using LinkedIn Sales Navigator, Outreach.io, or similar sales enablement tools. 
• Understanding of outbound funnel metrics and pipeline development. 

Key Performance Indicators (KPIs) 

• Five qualified AE meetings per week (20 per month; 60 per quarter). 
• Outreach-to-meeting conversion rate of 10–12%. 
• Meeting show rate of 80% or higher. 
• CRM data remains accurate and up to date. 
• Weekly outreach goals: 200+ emails, 40–50 calls, and 25+ LinkedIn touches.

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $26 - $31 Hour
• Variable Compensation: Meeting-based bounty structure and quarterly consistency bonus 
• Discretionary Annual Bonus Eligibility: Up to 2.5%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

About the Role:  

We are looking for an experienced Data Analyst to join our Digital Health Marketplace Services team. This role will serve as a core analytics partner to leadership, responsible for building visibility into customer journeys, partner performance, and operational outcomes across new services and marketplace offerings.

You will deliver analysis and insights that directly inform prioritization, optimization, and business decision-making. The focus of this role is not just reporting, but helping the team understand what is happening, why it is happening, and where to intervene. You will measure funnel performance, identify friction points, and support iterative improvement across acquisition, conversion, fulfillment, and ongoing engagement.

While this role requires strong analytical depth, familiarity with DTC/ecommerce and regulated environments is important, as many decisions sit at the intersection of consumer behavior, operational constraints, and compliance considerations.

Specific responsibilities:

• Serve as the primary knowledge base for marketplace, funnel, and operational data across web analytics, channel platforms, and first-party data systems.
• Develop, build, and automate dashboards and reporting that provide clear insights and recommendations related to conversion, throughput, engagement, and performance.
• Analyze end-to-end customer journeys to identify drop-offs, bottlenecks, and opportunities for improvement across acquisition, checkout, intake, fulfillment, and follow-up flows.
• Support experimentation and testing efforts by defining success metrics, analyzing results, and translating findings into actionable recommendations.
• Partner with Product and Engineering teams to define and implement tracking requirements, including event taxonomy, tagging, and instrumentation.
• Execute ad-hoc deep-dive analyses to answer high-priority business questions, including funnel performance, retention and CRM behavior, partner SLAs, and operational efficiency.
• Work closely with cross-functional stakeholders to prepare performance readouts, case studies, and post-launch analyses.
• Support KPI definition, forecasting inputs, and performance monitoring to inform business targets and operating decisions.

What you’ll need:

• Minimum of 3–5+ years of experience in analytics, data analysis, or business intelligence roles supporting digital products or ecommerce businesses.
• SQL proficiency required; comfort working with large, imperfect datasets
• Strong experience with web and product analytics tools such as Google Analytics (GA4), Google Tag Manager, Fabric, Looker/Data Studio, Heap, or similar platforms.
• Working knowledge of cloud data architecture and platforms such as Databricks, Snowflake, Fabric, etc. 
• Experience working with Data Engineering teams to set analytics requirements and data structure needs to handoff work from data ingestion to analysis 
• Solid understanding of funnel analysis, conversion metrics, and performance measurement across digital journeys
• Ability to translate complex analyses into clear, concise insights for both technical and non-technical audiences
• Proactive, self-directed mindset with the ability to manage multiple priorities in a fast-moving environment.
  Strong written and verbal communication skills, with comfort presenting insights to senior stakeholders
• Experience in healthcare, regulated environments, or marketplace models is a plus but not required
• Excellent oral and written presentation skills

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $80,000 - 120,000
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

About the Role:  

We're seeking a SFCC Backend Developer who will be responsible for designing and implementing new and exciting features, while also maintaining and enhancing the existing implementations on our ecommerce websites. They will collaborate with various internal and external teams to enhance the overall efficiency and optimization of the overall infrastructure.

Specific Responsibilities:  

• Manage compliance with platform requirements, make updates as necessary
• Work with external development agency, third parties and other cross-functional teams to design, develop and support end-to-end eCommerce capabilities in Salesforce Commerce Cloud
• Individuals in this role will spend the majority of their time fully hands-on with development and making architectural decisions.  
• Set up, maintain and troubleshoot website integration feeds, including products, inventory, price books, OMS, google and product reviews.
• Provide monitoring and reporting on website performance (downtime, speed), recommend and implement improvements
• Remain current on the latest development innovations on the Salesforce Commerce Cloud platform
• Manage site domains and code repositories
• Identify project risks and work effectively to mitigate them
• Proactively uncover opportunities to improve and optimize processes and interfaces on the Salesforce Commerce Cloud platform
• Develop and mentor junior engineers, paying your knowledge forward.

Specific responsibilities:

• Minimum of 3 years experience in SFCC - Required
• Proficiency in Progressive Web App (PWA) development, including PWA kit integration and optimization - Required
• Software development experience with direct Salesforce Commerce Cloud experience (Commerce Cloud certification preferred) and eCommerce feeds and integrations
• SFCC Site Genesis and/or SFRA framework, leveraging platform features including catalog, content assets, slots, search, ordering, marketing, analytics, etc.
• Experience with integrating third party cartridges with necessary customizations as well as developing new cartridges.
• Knowledge & experience with caching and cache management in Salesforce Commerce Cloud as well as performance monitoring and improvement strategies.
• A good understanding of Business manager and all its capabilities and features including customizations.. 
• Strong knowledge and experience on ISMLs, JS controllers, pipelines, OCAPI, Business Manager configurations, project/release management and version control tools
• Comfortable working knowledge and experience with front-end development skills including JavaScript, HTML5, CSS, SASS, jQuery and JavaScript
• Experience in Retail/E-Commerce industry a plus
• Bachelor's degree in Computer Science, MIS, related field or equivalent combination of education and experience

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $100,000 -  $125,000
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

About the Role:  

We are looking for a Sr. Product Manager to lead the execution and scaling of exciting new offerings as we expand into telehealth services and programs.  This role sits at the intersection of E-commerce, healthcare workflows, and compliance, ideal for someone who enjoys building 0<1 products in regulated environments.

Specific responsibilities:

• Product Strategy & Roadmap
• Develop product strategy for telehealth-connected offerings and workflows
• Define and maintain a prioritized roadmap aligned with business initiatives
• Identify opportunities to improve conversion, revenue, and customer experience
• Telehealth and Subscription Program Development
• Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
• Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
• Collaborate with Marketing & CX to ensure clear customer workflows and messaging
• Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
• Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
• Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
• Work with providers and/or telehealth partners to establish review processes
• Create scalable, secure, and auditable workflows for ongoing use

What you’ll need:

• Minimum of 4-7+ years of Product Management experience, including hands-on work in Digital Health, Telehealth, or HealthTech environment
• Been part of a 0-1 Product build and has experience around subscription Product required
• Experience building or integrating telehealth or digital intake workflows required
• Strong understanding of regulated data handling, privacy, and security best practices
• Experience working with engineering on API integrations and platform builds
• Bachelor’s degree in Project Management, Computer Science or a related field

Familiarity with SFCC, SFDC, and SQL

• Impeccable organization and time management skills
• Even more important than being a problem-solver is being excellent at identifying problems (we can ideate on solutions after!)

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $140,000 - 180,000
• Discretionary Annual Bonus Eligibility: Up to 15%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours