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About the Internship Program:

Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates.  Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:

We are seeking a motivated Financial Accounting Intern to join our collaborative accounting and finance team. This internship offers hands-on experience in financial reporting, general ledger accounting, and month-end close processes. The ideal candidate is detail-oriented, eager to learn, and interested in pursuing a career in accounting or finance.

Specific responsibilities:

• Assist with daily accounting operations, including data entry and account reconciliations
• Support month-end and close processes
• Help prepare financial statements and internal reports
• Maintain and organize accounting records and documentation
• Assist with accounts payable and accounts receivable activities
• Participate in audits and compliance-related tasks as needed
• Perform ad hoc financial analysis and special projects

What you’ll need:

• Currently pursuing a Bachelor’s or Master’s degree in Accounting, Finance, or a related field
• Basic understanding of GAAP accounting principles 
• Proficiency in Microsoft Excel (pivot tables, formulas, etc.)
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Excellent written and verbal communication skills

 

Additional Details:

• Compensation: $15 - $20hr
• Must be able to work EST hours
• Available 06/01/26 - 08/07/2026
• 100% remote within the United States

 

Candidate Privacy Notice

About the Internship Program:

Our internship program is designed to provide hands-on experience and professional
development opportunities for students or recent graduates. Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:

We are seeking a Compliance Intern to join the Health-E Commerce team for the Summer semester. This individual will have the opportunity to assist compliance team members in a variety of projects aimed at establishing greater efficiency and oversight of various areas. Must be available 20-30 hours per week over a 10-week period, this position is 100% remote.

Specific responsibilities:

• User testing of various compliance and privacy processes to establish ease of use, understanding and areas of potential improvement 
• Assist with internal audits and review audit processes to create efficiency 
• A holistic review of the company Compliance Program, including audit and research of existing compliance approach related to industry standard and identification of areas for automation 
• A review and audit of existing compliance procedures and policies/Privacy research related to developing state and federal privacy laws 
• Other privacy related research and compilation to ensure continued adherence to evolving privacy landscape 
• Advocacy and public policy support and research with opportunity to contribute to HEC’s advocacy mission and policy enhancement initiatives 
• Assume additional responsibilities and perform special projects as needed or directed

What you’ll need:

• Currently pursuing a degree in Business, Communications, Management, or a related field
• Must have experience in conducting research and policy verification
• Must be proactive, resourceful, and determined to succeed
• Must have excellent computer skills including all MS Office programs, Google Suite, Sharepoint, etc.
• A desire to research, understand, and translate complicated matters into actionable insights 
• Prior experience or coursework in compliance, data privacy, public policy or risk management a plus 

Additional Details:

• Compensation: $15 - $20hr
• Must be able to work EST hours
• Available 06/01/26 - 08/07/2026
• 100% remote within the United States

 

Candidate Privacy Notice

About the Role:  

We are looking for an experienced Data Analyst to join our Digital Health Marketplace Services team. This role will serve as a core analytics partner to leadership, responsible for building visibility into customer journeys, partner performance, and operational outcomes across new services and marketplace offerings.

You will deliver analysis and insights that directly inform prioritization, optimization, and business decision-making. The focus of this role is not just reporting, but helping the team understand what is happening, why it is happening, and where to intervene. You will measure funnel performance, identify friction points, and support iterative improvement across acquisition, conversion, fulfillment, and ongoing engagement.

While this role requires strong analytical depth, familiarity with DTC/ecommerce and regulated environments is important, as many decisions sit at the intersection of consumer behavior, operational constraints, and compliance considerations.

Specific responsibilities:

• Serve as the primary knowledge base for marketplace, funnel, and operational data across web analytics, channel platforms, and first-party data systems.
• Develop, build, and automate dashboards and reporting that provide clear insights and recommendations related to conversion, throughput, engagement, and performance.
• Analyze end-to-end customer journeys to identify drop-offs, bottlenecks, and opportunities for improvement across acquisition, checkout, intake, fulfillment, and follow-up flows.
• Support experimentation and testing efforts by defining success metrics, analyzing results, and translating findings into actionable recommendations.
• Partner with Product and Engineering teams to define and implement tracking requirements, including event taxonomy, tagging, and instrumentation.
• Execute ad-hoc deep-dive analyses to answer high-priority business questions, including funnel performance, retention and CRM behavior, partner SLAs, and operational efficiency.
• Work closely with cross-functional stakeholders to prepare performance readouts, case studies, and post-launch analyses.
• Support KPI definition, forecasting inputs, and performance monitoring to inform business targets and operating decisions.

What you’ll need:

• Minimum of 3–5+ years of experience in analytics, data analysis, or business intelligence roles supporting digital products or ecommerce businesses.
• SQL proficiency required; comfort working with large, imperfect datasets
• Strong experience with web and product analytics tools such as Google Analytics (GA4), Google Tag Manager, Fabric, Looker/Data Studio, Heap, or similar platforms.
• Working knowledge of cloud data architecture and platforms such as Databricks, Snowflake, Fabric, etc. 
• Experience working with Data Engineering teams to set analytics requirements and data structure needs to handoff work from data ingestion to analysis 
• Solid understanding of funnel analysis, conversion metrics, and performance measurement across digital journeys
• Ability to translate complex analyses into clear, concise insights for both technical and non-technical audiences
• Proactive, self-directed mindset with the ability to manage multiple priorities in a fast-moving environment.
  Strong written and verbal communication skills, with comfort presenting insights to senior stakeholders
• Experience in healthcare, regulated environments, or marketplace models is a plus but not required
• Excellent oral and written presentation skills

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $80,000 - 120,000
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

 

Candidate Privacy Notice

About the Internship Program:

Our internship program is designed to provide hands-on experience and professional
development opportunities for students or recent graduates. Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:  

We are seeking a motivated and detail-oriented Intern to assist with various HR functions, including recruitment, onboarding, employee relations, compliance, and HR operations.  This role is ideal for students looking to gain practical experience in Human Resources. 

Specific responsibilities: 

• Coordinate and schedule interviews, ensuring a smooth process for both candidates and hiring managers
• Draft, post, and maintain job postings, ensuring accuracy and consistency in messaging
• Support onboarding processes, including document collection and new hire orientation
• Help maintain employee records and ensure HR data accuracy
• Support HR projects, including training & development, employee engagement initiatives 
• Assist in organizing HR- related events and initiatives
• Assume additional responsibilities and perform special projects as needed or directed

What you’ll need:

• Must be enrolled in a university or college co-op program, with a focus on Human Resources or related field
• Detailed oriented and organized
• Ability to handle confidential information
• Excellent verbal and written communication skills are essential for candidate interactions and internal team collaboration
• Ability to manage multiple tasks while maintaining accuracy and consistency 
• Proficient in Google Suite, familiarity with an applicant tracking system or HRIS is a plus
• A strong commitment to maintaining the confidentiality of sensitive information
• Ability to work independently and as part of a team

Additional Details:

• Compensation: $15 - $20hr
• Must be able to work EST hours
• Available 06/01/26 - 08/07/2026
• 100% remote within the United States

 

Candidate Privacy Notice

About the Role:

Health E-commerce is seeking a Manager of Lifecycle Marketing to join our Growth Marketing team. In addition to optimizing our best-in-class CRM and retention program, you will be dedicated to building a CRM program to support the launch of our new white-labeled telehealth platform. 

Specific responsibilities:

• Create differentiated customer journeys that build upon our industry-best customer retention.
• Serve as a key strategic voice as we expand our white-labeled telehealth business, working on GTM launches of new products and services
• Develop best-in-class CRM strategies on our email, SMS, direct mail, and other customer retention channels; help drive day-to-day execution while developing longer term strategies.
• Stay informed on market trends within healthcare benefits and telehealth as well as retention and CRM best practices
• Employ test-and-learn experimentation (A/B testing, hold-outs) to identify and forecast incrementality and develop key insights about our customers 
• Work with the Data team on everything from regular reports and dashboards to developing and creating customer churn models for a data-first approach to retention
• Collaborate with Legal and Compliance teams on customer-first compliant healthcare and telehealth messaging
• Partner with the Growth team to support customer acquisition, onboarding, and activation strategies that maximize customer acquisition cost along with downstream retention.
• Work with Brand to ensure lifecycle communications reflect a cohesive content strategy and consistent brand voice
• Work with the Finance teams to project overall business impact of new retention strategies

What you’ll need:

• Minimum of 4+ years of experience in Retention, CRM, Loyalty, or other related functions.
• Previous experience managing a CRM program for a subscription-based business
• Deep experience and knowledge of CRM platforms such as Bloomreach, Klayvio, Iterable, or similar tools.
• Previous experience launching customer retention models and understanding macro level strategies to drive customer retention.
• Experience managing loyalty and referral programs for subscription services that drive meaningful impact.
• Comfort working with finance teams on P&L considerations, forecasting, and other financial business metrics.
• Expertise in analytics and experience using BI tools including Looker, Tableau or any other web analytics platforms.
• Familiarity with HTML is a plus, but not required
• Ability to thrive in a fast-paced ambiguous environment. The job description captures general responsibilities, but we are a fast growing company and there are many opportunities for the role to expand further.
• Customer-first mindset and dedication to delivering a best-in-class experience
• Genuine curiosity about healthcare, telehealth and healthcare benefits

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $90,000 - 130,000
• Discretionary Annual Bonus Eligibility: Up to 15%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

 

Candidate Privacy Notice

About the Internship Program:

Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates. Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:

We are looking for a highly motivated Integrated Marketing Intern to join our team for Summer 2026. This is a hands-on, rotational internship designed to give real exposure to how an Integrated Marketing team operates.

Rather than working in just one lane, this intern will rotate across the Integrated Marketing team and spend time with different IM channel owners to understand how strategy, execution, and performance all connect. This candidate must be available 30 hours per week over a 10-week period, this position is 100% remote.

This role is ideal for someone who wants to learn how big campaigns are planned, launched, optimized, and reported, not just execute tasks.

Specific Responsibilities:

• Integrated Marketing & Promotions: Learn how large campaigns are planned across channels, how promotions are structured, and how performance is measured. Support campaign planning, execution, and post-campaign recaps.
• Integrated Campaign Calendar, PR & Organic Social (B2C): Learn how brand storytelling and product marketing come to life through monthly themed cross functional campaigns, PR and social channels. Support content planning, publishing, and performance tracking.
• B2B2C Partner Marketing: Learn how we market through Third Party Administrations (TPAs). Support partner-facing campaigns, content development, and performance reporting.
• Share of Wallet (Telehealth & Affiliates): Learn how affiliates and telehealth services are marketed. Support placement strategy, campaign execution, and performance analysis.
• HSA (B2C & B2B2C): Learn how we market to HSA customers through education, content, and campaigns. Support campaign planning, execution, and insights reporting.

What you'll need:

• Currently pursuing a degree in Marketing, Public Relations, Business, or a related field
• Must currently be a Must be proactive, resourceful, and determined to succeed
• Must have excellent organizational, communication, and presentation skills
• Must have excellent computer skills including all MS Office programs, Sharepoint and ability to navigate and update internal corporate databases
• Must have the ability to work independently and with cross-functional teams
• Experience with or study in the scientific, business or compliance fields a plus

Additional Details:

• Compensation: $15 - $20hr
• Must be able to work EST hours
• Available 06/01/26 - 08/07/2026
• 100% remote within the United States

 

Candidate Privacy Notice

About the Internship Program:

Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates.  Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:

The planning intern will support the planning team with sales forecasting and purchase order/ inventory management, with a focus on streamlining reporting and aggregating data from various sources. 

Specific responsibilities:

• Assists with updating reporting by refreshing/exporting sales data and inputting shared data from various external and internal sources
• Refresh daily data feeds for planning files
• Review private label planned receipts and reconcile discrepancies between automated reporting and known orders, through partnership with the Product Development team
• Check private label shipping updates and ensure planned receipts are aligned with the correct delivery months. Alert planners to any significant variances from expected delivery.
• Monitor coverage of A/B skus and identify opportunities for team to be proactive reaching out to vendors to ensure timely delivery of open POs and any chase opportunities
• Executes tasks with moderate supervision, applying learned skills and processes.
• Consistently deliver quality work while balancing efficiency and accuracy.
• Builds positive working relationships within the Planning team and across Merchandising/Planning/PD functions.

What you’ll need:

• Advanced Excel Skills (pivot tables, formulas, trend analysis)
• Accuracy and attention to detail when handling reports and documentation. 
• Ability to follow established processes and meet deadlines reliably. 
• Organizational skills to handle multiple small tasks efficiently.
• Curiosity and eagerness to learn planning concepts.

Additional Details:

• Compensation: $15 - $20hr
• Must be able to work EST hours
• Available 06/01/26 - 08/07/2026
• 100% remote within the United States

 

Candidate Privacy Notice

About the Internship Program:

Our internship program is designed to provide hands-on experience and professional development opportunities for students or recent graduates.  Interns will work on meaningful projects, gain exposure to our organization, and develop skills that align with their career goals.

About the Role:

This position supports the Product Development team with vendor setup, project tracking, document management, and cross-team collaboration. It offers hands-on experience in market research, product launches, and online presentation, while fostering professional growth in the skincare, healthcare, and OTC fields.

Specific responsibilities:

• ·Assist the PD team with packaging artwork by coordinating communication with cross-functional teams and manufacturers.  
• Gain experience in market research, the product development process, and cross-functional collaboration.
•  Help oversee the process for setting up new vendors.
• Assist the Product Development Director and team in tracking new and existing development tasks from concept phase to finished goods arriving in the warehouse.
• Help organize the creation and maintenance of all new items set up, and image quality review for PDPs on site. 
• Maintain and update imperative documents that are crucial to our product development and launch process including Sku Master database & launch trackers 
• Foster collaborative relationships with Site Ops, Creative and Merchandising teams to ensure online presence supports desired customer experience.
• Participate in focused learning and practical projects on key areas of product development.
• Develop a comprehensive understanding of product development processes in skincare, healthcare and OTC industries
• Prepare and deliver a comprehensive project presentation that highlights major insights and contributions made to cross-functional teams upon completion of the internship.

What you’ll need:

• Project management skills
• Detail oriented 
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Able to work both independently and as part of a team
• Enthusiasm for skincare, personal care & OTC products, with a genuine interest in product innovation

Additional Details:

• Compensation: $15 - $20hr
• Must be able to work EST hours
• Available 06/01/26 - 08/07/2026
• 100% remote within the United States

 

Candidate Privacy Notice

 

About the Role:  

We're seeking a SFCC Backend Developer who will be responsible for designing and implementing new and exciting features, while also maintaining and enhancing the existing implementations on our ecommerce websites. They will collaborate with various internal and external teams to enhance the overall efficiency and optimization of the overall infrastructure.

Specific Responsibilities:  

• Manage compliance with platform requirements, make updates as necessary
• Work with external development agency, third parties and other cross-functional teams to design, develop and support end-to-end eCommerce capabilities in Salesforce Commerce Cloud
• Individuals in this role will spend the majority of their time fully hands-on with development and making architectural decisions.  
• Set up, maintain and troubleshoot website integration feeds, including products, inventory, price books, OMS, google and product reviews.
• Provide monitoring and reporting on website performance (downtime, speed), recommend and implement improvements
• Remain current on the latest development innovations on the Salesforce Commerce Cloud platform
• Manage site domains and code repositories
• Identify project risks and work effectively to mitigate them
• Proactively uncover opportunities to improve and optimize processes and interfaces on the Salesforce Commerce Cloud platform
• Develop and mentor junior engineers, paying your knowledge forward.

Specific responsibilities:

• Minimum of 3 years experience in SFCC - Required
• Proficiency in Progressive Web App (PWA) development, including PWA kit integration and optimization - Required
• Software development experience with direct Salesforce Commerce Cloud experience (Commerce Cloud certification preferred) and eCommerce feeds and integrations
• SFCC Site Genesis and/or SFRA framework, leveraging platform features including catalog, content assets, slots, search, ordering, marketing, analytics, etc.
• Experience with integrating third party cartridges with necessary customizations as well as developing new cartridges.
• Knowledge & experience with caching and cache management in Salesforce Commerce Cloud as well as performance monitoring and improvement strategies.
• A good understanding of Business manager and all its capabilities and features including customizations.. 
• Strong knowledge and experience on ISMLs, JS controllers, pipelines, OCAPI, Business Manager configurations, project/release management and version control tools
• Comfortable working knowledge and experience with front-end development skills including JavaScript, HTML5, CSS, SASS, jQuery and JavaScript
• Experience in Retail/E-Commerce industry a plus
• Bachelor's degree in Computer Science, MIS, related field or equivalent combination of education and experience

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $100,000 -  $125,000
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

 

Candidate Privacy Notice

About the Role:  

We are looking for a Sr. Product Manager to lead the execution and scaling of exciting new offerings as we expand into telehealth services and programs.  This role sits at the intersection of E-commerce, healthcare workflows, and compliance, ideal for someone who enjoys building 0<1 products in regulated environments.

Specific responsibilities:

• Product Strategy & Roadmap
• Develop product strategy for telehealth-connected offerings and workflows
• Define and maintain a prioritized roadmap aligned with business initiatives
• Identify opportunities to improve conversion, revenue, and customer experience
• Telehealth and Subscription Program Development
• Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
• Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
• Collaborate with Marketing & CX to ensure clear customer workflows and messaging
• Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
• Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
• Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
• Work with providers and/or telehealth partners to establish review processes
• Create scalable, secure, and auditable workflows for ongoing use

What you’ll need:

• Minimum of 4-7+ years of Product Management experience, including hands-on work in Digital Health, Telehealth, or HealthTech environment
• Been part of a 0-1 Product build and has experience around subscription Product required
• Experience building or integrating telehealth or digital intake workflows required
• Strong understanding of regulated data handling, privacy, and security best practices
• Experience working with engineering on API integrations and platform builds
• Bachelor’s degree in Project Management, Computer Science or a related field

Familiarity with SFCC, SFDC, and SQL

• Impeccable organization and time management skills
• Even more important than being a problem-solver is being excellent at identifying problems (we can ideate on solutions after!)

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $140,000 - 180,000
• Discretionary Annual Bonus Eligibility: Up to 15%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

 

Candidate Privacy Notice

About the Role:

The Workforce Analyst is responsible for forecasting contact volume, staffing requirements, and scheduling to ensure service level targets are met efficiently across all channels. This role partners closely with Operations, BPO vendors, and leadership to balance customer experience, agent productivity, and cost control using data-driven workforce strategies.

Specific responsibilities:

Forecasting & Capacity Planning

• Forecast contact volumes across channels/departments (phone, chat, email, SMS) using historical trends, seasonality, and business inputs
• Develop short-term, mid-term, and long-term staffing models
• Translate forecasts into required staffing levels based on AHT, shrinkage, service level goals, and occupancy targets
• Identify risks related to under or over-staffing and proactively recommend mitigation plans

Scheduling & Intraday Management

• Build and maintain agent schedules aligned to forecasted demand and operational constraints
• Monitor real-time performance and make intraday adjustments (OT, VTO, schedule changes, skill rebalancing)
• Partner with supervisors and BPO teams to address adherence, attendance, and schedule compliance
• Support surge planning, holidays, product launches, and peak seasons

Reporting & Analytics

• Produce regular WFM reports covering service levels, staffing vs demand, occupancy, shrinkage, and adherence
• Analyze performance drivers impacting SLA, abandon rate, ASA, and customer experience
• Provide actionable insights and recommendations to leadership
• Support with reporting and business cases related to staffing, cost, and efficiency
• Work closely with BPO partners to align forecasts, staffing plans, and performance expectations
• Support new channel launches, pilot programs, and operational changes with workforce modeling

What you’ll need:

• Minimum of 2–5 years of Workforce Management or analytics experience in a call center or contact center environment
• Strong understanding of call center metrics (SLA, ASA, AHT, occupancy, shrinkage, adherence)
• Advanced Excel skills (pivot tables, formulas, modeling)
• Experience forecasting and scheduling for multi-skill, multi-channel environments
• Strong analytical, problem-solving, and communication skills
• Experience working with BPO vendors or outsourced contact centers
• Familiarity with WFM tools (NICE, Verint, Calabrio, Playvox, Assembled, or similar)
• Experience supporting seasonal or high-growth environments
• Exposure to Zendesk, Salesforce, or similar CX platforms
• Ability to present data clearly to senior leadership

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $28-33.50 / hr.
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

 

Candidate Privacy Notice